Name
Session 3
Date & Time
Monday, November 18, 2024, 12:00 PM - 4:00 PM
Speakers
![Christine Triantos](http://assets.swoogo.com/uploads/thumb/3776177-6616eb2bb179d.png)
![Amy Bridges](http://assets.swoogo.com/uploads/thumb/3776188-6616eba60e0a7.jpg)
Description
Classroom opens for tech check/Q&A at 11:45 ET
Workshop 12:00 - 4:00 pm
- Engagement Letter and SLA
- Technology
- Staffing
- Setting KPIs
- Defining Your Action Plan
Virtual Session Link
Session Type
Workshop